Support Policy
SUPPORT POLICY
At Globjat, we are committed to providing excellent customer support to ensure your satisfaction with our products and services.
Support Channels
We offer support through the following channels:
1. Email Support: support@globjat.com
2. Phone Support:
3. Live Chat Support: Available on our website during business hours
4. FAQs: Our Frequently Asked Questions page has answers to common questions
Support Hours
Our support team is available to assist you during the following hours:
- Monday to Friday: [9am-5pm]
- Saturday [9am-3pm] and Sunday: [Closed]
Response Times
We strive to respond to all support inquiries within:
- 2 hours for email and live chat support
- 1 hour for phone support
Support Types
We offer support for the following:
- Product inquiries and recommendations
- Order status and tracking
- Returns and refunds
- Technical issues and troubleshooting
- General questions and feedback
Support Limitations
We do not provide support for:
- Third-party products or services
- Customization or modification of our products
- Technical issues caused by customer error or negligence
Contact Us
If you have any questions or concerns about our Support Policy, please contact us at: support@globjat.com
At Globjat, we are passionate about providing high-quality products and exceptional customer service. Our mission is to make online shopping easy, convenient, and enjoyable for our customers. Globjat can be used by individuals, companies and governments to purchase and sell almost any legal item. The Globjat service is accessible via websites and mobile apps.
